Planning Tool

Downtime Calculator

Estimate the annual financial impact of downtime from phone outages, email disruptions, computer issues, and other IT and communications interruptions.

Downtime Cost Calculator

Estimate outage cost from phone downtime, email issues, computer problems, and related IT disruptions using sales and employee productivity impact plus estimated annual downtime hours.

Calculator Mode

Step 1 of 9

Estimate only. Revenue is normalized over your revenue-generating hours/year (default 2,080) and does not include penalties, reputational damage, SLA credits, or recovery project costs. Benchmarks use New Relic 2024 outage reporting and BLS ECEC June 2025 compensation averages, reduced by the adjustable Conservative Adjustment (default 10%).